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Performance Measurement (DLMBPM)

Modulbezeichnung: Performance Measurement

Modulnummer:

DLMBPM

Semester:

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Dauer:

1 Semester

Modultyp:

Pflicht

Regulär angeboten im:

WS, SS

Workload: 150 h

ECTS Punkte : 5

Zugangsvoraussetzungen:

None

Unterrichtssprache:

Englisch

Kurse im Modul:

Workload:

Self-study: 90 h
Self-examination: 30 h
Tutorials: 30 h

Kurskoordinatoren/Tutoren::

Please see the current list of tutors on the Learning Management System.

Modulverantwortliche(r):

Dr. Tobias Broweleit

Bezüge zu anderen Programmen:

• Master Leadership & Management (MLM-60)

Bezüge zu anderen Modulen im Programm:

• Strategic Management
• Change Management

Qualifikations- und Lernziele des Moduls :

On successful completion, students will be able to:

    Report on a business’s financial performance using accounting calculations (such as return on equity, return on assets, return on investment, earnings per share, gross profit margin, etc.) and market-based calculations (such as price-to-earnings ratio, net present value, internal rate of return, etc.).

  • Explain the economic value added (EVA) model and calculate this metric using data from the company.
  • Identify, define, and track drivers of operational performance, specifically quality, dependability, speed, cost, and flexibility.
  • Derive performance metrics, such as customer satisfaction or sales forecast-to-plan performance, and link these with overall performance targets to create a performance measurement system.
  • Conduct a customer profitability analysis using activity-based costing and calculate customer lifetime value using company data.
  • Summarize strategies for benchmarking and measuring intellectual capital.
  • Measuring organizational performance using the following tools: Balanced Scorecard, the EFQM Excellence Model, the Performance Prism and the SMART Pyramid approach.
  • Evaluate the strengths and weaknesses of different performance measurement metrics and frameworks.

Lehrinhalt des Moduls:

  • Performance measurement concepts
  • Measuring financial performance
  • Drivers of financial and operational performance

Lehrmethoden:

See the contributing course outline(s)

Literatur:

See the contributing course outline(s)

Anteil der Modulnote an der Gesamtabschlussnote des Programms :

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Prüfungszulassungsvoraussetzung:

Abschlussprüfungen:

See course outline(s)

Exam, 90 minutes (100%)